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Privacy Policy

General Privacy Policy is managed by, and the property of SC. BORBALA DESIGN SRL. (hereinafter referred to as or We).  We recognise the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect the information you provide us.  

This Privacy Policy applies when you visit or surf the Site without purchasing any product, when you register on the Site and when you use our services for purchasing products. By using this Site, you accept the practices described in this Privacy Policy. If you do not want to accept the practices described in this Privacy Policy, please do not use the Site.

Since personal data of users and customers of this Site may be processed in the European Union, notably in Romania, any processing of Personal Data will be conducted in compliance with applicable Governing Laws.

What information does BORBALA collects?

We collect your personal data when you place an order, contact our Customer Care team, sign up for our marketing communications, browse our website or use other services offered by our website. The data we collect includes details you provide to us (eg. name, shipping and billing addresses etc) and data regarding your shopping habits and the pages and products you have viewed from your use of the website.  

We process the personal data required to complete and despatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number and email address. We collect your email address in order to send you confirmation of your order; We collect your telephone number so that we can contact you if there are any issues with the order. 

When registering an account, We collect your name, email address, password, country and additional data regarding your marketing preferences. If you provide us with someone else’s data – for example, if you purchase a product to be delivered to a friend or as a gift – we will collect and process the personal data required to complete the transaction such as the name, delivery address and other contact details for your friend. If you are receiving an item as a gift, we will process your data only to fulfil the gift request and our contractual obligations.

We do not receive, collect, process, register or store any credit card information from our online customers and We have no access to this data.

How does BORBALA uses the information you provide?

We use your personal data to:

Take your orders, process your payments and deliver the items you have purchased

Detect, prevent, mitigate and investigate fraudulent or illegal activities. Your data may be transmitted to the police, judicial and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention of and protection from threats to public security, to allow us to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

Give you access to services reserved for registered users

Deliver our newsletter, if you are a subscriber, but only ever in accordance with your preferences; We do not sell your details to third party marketing companies. Please note you can opt out of sales and marketing communications from us at any time.

Provide you with help and assistance via our Customer Care team

Personalise your visit to the website and ensure that content from our site is presented in the most effective manner for you and for your device

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with legal requirements, prevent fraud and resolve disputes. After it is no longer necessary for us to retain your personal information, we dispose of it securely according to our data retention and deletion policies.

When you browse our site, we collect the minimum personal data necessary to allow us to provide you with the services of the website, such as placing and holding items in your shopping bag.

Does BORBALA shares your information with others?

We do not sell, rent or disclose our client’s names, addresses, email addresses or other personal information to any third parties except for shipping purposes. Further, in order to maintain our website, to manage our database, to distribute e-mails and to provide client communications, BORBALA contracts with selected third parties. Some of the third parties may be located in countries outside the European Union that nevertheless offer an adequate level of data protection, as established by specific decisions of the European Commission. As necessary, the personal information you provide to us may be processed by these third parties, solely on BORBALA’s behalf  but We do not authorize any of these service providers to make any other use of your information. We do not otherwise disclose your information to third parties, unless we are required to do so by law or in connection with a legal claim or proceeding. If BORBALA is acquired by another entity or is merged or consolidated, information about BORBALA customers may be made available to the new entity. However, the new entity will agree to protect the confidentiality of your personal information consistent with this privacy policy. 


BORBALA uses appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorized access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security.

Acceptance of Privacy and modifications

By accessing and using the website (including purchasing items through our website), you consent to our collection, use and disclosure of your information as described in this Privacy Policy. BORBALA reserves the right occasionally to make changes to its privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time, particularly each time you use our online shop. Therefore, you are requested to regularly access this section in order to check the publication of the most recent and updated Privacy Policy. We will notify you of any changes in our privacy policy by posting the modifications on our website.


Contact us

If you have any comments or queries regarding our Privacy Policy, please send an email ferenczborbala@gmailcom, call us at +40 (0)757159311 (from Monday to Friday from 12 pm to 7 pm CET, excluding holidays) or write to us at the following address: Csengery 55/6, 1067 Budapest, Hungary 

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